Business Process Optimisation and Target
Our business analysis solution delivers value and sustainable change whilst reducing inefficiency through process optimisation.
Our experienced analysts will work with existing teams to ensure no stone is left unturned when working with new or existing processes and optimisation projects, regardless of the size we will scale our team as required to manage projects in work defined work packages as required.
Initiation and Planning
Every planning stage starts with a deep dive into our customer and what is required. This stage is imperative to the success of the optimisation as this is where the analysis and requirements are drawn.
Requirements and Analysis
Our analysts and experienced professionals will actively speak to stakeholders across the business at different levels to capture needs and wants.
Design
The design stage is crucial to the operation and longevity of the product, using market leading tools and technology we will create processes that add value, but also reduce inefficiencies and capture and resolve any existing failures.
Development
Development will be managed as a project by our team, who will immerse themselves within existing project teams to ensure they are involved in the granular detail that is required to execute a coherent and optimal product. This will span over work packages that will be managed with governance and deliverables to timescales that suit our client.
Testing
Our managed service offering ensures we cover all bases through our end to end lifecycle approach. After developing the optimal product, we will provide a rigorous testing regime that will cover all areas, including OAT, SIT, UAT, LAT as well as post go live support to ensure any potential defects are picked up early with minimal impact to operations if discovered.
Deployment and Maintenance
The last stage will focus on working with the business to ensure smooth operation and value-add of the new optimisation, as well as support post implementation. This will involve full transfer of knowledge to the business, including any service descriptions, knowledge articles and process maps, ensuring the business are fully equipped for the new service to be introduced into operations